Customer service

Do you need help or guidance? Then you’ve come to the right place.

Have you already purchased from us?
If so, we have sent you a link to your status page. Here, you can find information about your order, view your invoice, track your package, and cancel your order.

Have you not purchased from us yet?
Choose a category below, or find the answer among our frequently asked questions at the bottom of the page.

Our customer service team is online Monday to Thursday from 09:00–16:00 and Friday from 09:00–15:30.



FAQ - Frequently asked questions

You will find all information about returns at this link. Remember to follow the instructions on the page.

If you have problems completing your order, please contact our customer service by phone at +45 29 40 68 13 or by email at info@skisport.ie.

Call +45 29 40 68 13 as soon as possible. Then we will do our best to stop the shipment, but we cannot guarantee anything. If the order has already been dispatched, you have a 14-day right of return and must return your order in the normal way. Read about returns here.

If you want to complain about a defective item, you can read more about complaints at this link. Remember to contact us BEFORE you send the defective item back to us.

Unfortunately, we do not have a physical store.

 

If you are unsure about sizing, we recommend ordering multiple sizes and returning any that do not fit.

Our customers love us
    
More than 500,000 customers since 2003.